MVisionPro · Official Hikrobot channel
Official Hikrobot distributor: certificate and supply channel
The status is confirmed by the Hikrobot Authorized Distribution Partner certificate for the Machine Vision product line. For the buyer this means an official supply channel, a 36-month warranty, a direct line to the vendor's engineers and documents that procurement accepts.
What the certificate says
We send the certificate scan on request — leave a contact or write to rea@mvisionpro.com. Document details:
| Issued to | The operating company of MVisionPro — full company details come with the certificate scan on request |
| Status | Authorized Distribution Partner — official distributor |
| Product line | Machine Vision — cameras, code readers, 3D, lenses, software |
| Valid | through 31.12.2026, signed by a Hikrobot vice president |
What the status gives the buyer
- Official channel. New equipment from the official Hikrobot channel, with factory serial numbers and full documentation.
- 36-month warranty. A single warranty term for the Hikrobot equipment we supply.
- Direct line to the vendor. For project work we arrange calls with Hikrobot engineers — answers come first-hand.
- Documents for procurement. The certificate, company details and supply-channel wording in the format your procurement requires.
- Engineering before the quote. An engineer reviews your task, checks component compatibility and only then quotes — the first reply within one business day.
- Software for Hikrobot equipment: MVS, IDMVS, SCMVS and VisionMaster installers from our server.
Where we ship and how an international order works
We supply Hikrobot equipment to customers worldwide through the official Hikrobot channel: equipment ships with factory serial numbers and the standard 36-month warranty.
| Countries | Worldwide on request — tell us the destination and we confirm the route and terms within one business day |
| Lead time | Dispatch from 5 days for stock items, delivery by air typically about two weeks; project quantities and special configurations are confirmed per order |
| Documents | Commercial invoice, packing list, certificate scan and the supply-channel wording your procurement requires |
| Engineering support | An engineer reviews the task and checks compatibility before the quote; for project work we arrange contact with Hikrobot engineers. Support in English by email and WhatsApp |
| Warranty | 36 months on Hikrobot equipment we supply; warranty cases are handled with the vendor through us |
| Contact | rea@mvisionpro.com · WhatsApp +66 82-861-9927 |
Check camera and lens selection in our engineering tools before you request a quote.
Where supply ends and a project begins
So procurement can see the scope upfront: part of the work is included in a supply, part is quoted as a project.
| Included in a supply | Task review, equipment selection, compatibility check for the whole setup, specification, delivery and warranty |
| Quoted as a project | Commissioning, training, integration with PLC / MES / WMS, mechanics, reject handling, software development, service support |
Frequently asked questions
We need proof of your distributor status for procurement — what will you provide?
The scan of the Hikrobot Authorized Distribution Partner certificate, the company details of the certificate holder and wording about the supply channel in the format your procurement requires. Send us your internal requirements and we will prepare the answer to match.
Is the equipment genuine?
The equipment is new and comes through the official Hikrobot channel with factory serial numbers and a full set of documents — that is the proof of origin.
Can we get answers on a complex project from the vendor itself?
Yes. For project work we arrange a call or correspondence with Hikrobot engineers so you get answers first-hand. Distributor status gives us a direct line to the vendor.
Do you ship internationally?
Yes, on request. Tell us the destination country and we confirm the route, documents and terms within one business day; equipment comes through the official Hikrobot channel with factory serial numbers and the 36-month warranty.
Do you handle single-item orders?
Yes. You can come to us for a single camera, lens or cable: we will quote it, check compatibility with the rest of your setup and confirm the delivery terms.
Need a status confirmation or a quote for your task?
Leave a contact — we will send the certificate, company details and an answer on your task. You can also write to us directly: rea@mvisionpro.com.